Question:
Your task
Activity 1 (20 minute presentation)
Your organisation wants to move towards more of a ‘coaching and mentoring culture’ and has asked you to help upgrade line managers’ knowledge and skills in this area. To begin this process you have decided to hold a lunchtime briefing session for managers, in which you will give a 20 minute presentation titled ‘The Essentials of Coaching and Mentoring’.
For this activity, you should develop and deliver your presentation, using slides or other media, to explain the points below.
- the concepts of coaching and mentoring and how they differ from other L&D methods
- the potential benefits of coaching and mentoring for coach/mentor and coachee/mentee (at least two each)
- coaching: three different types of coaching and what is meant by directive and non-directive styles of coaching
- coaching: the stages in a one-to-one coaching process and the roles of coach and coachee
- mentoring: the nature of the relationship between mentor and mentee, a typical mentoring process and the roles of mentor and mentee
- two models and two techniques which can be used in coaching and mentoring and how these can support individual learning
- how coaching and/or mentoring activities might be recorded, with a completed example
You must submit your presentation and notes signed by the facilitator as evidence of completing this activity.
Activity 2
You are asked to demonstrate a ‘live’ coaching activity, with a colleague (who will take on the role of coachee), whilst being observed by your tutor/assessor.
In the coaching activity, you must demonstrate the use of a coaching model and two basic coaching techniques (e.g. active listening, questioning, summarising, facilitating reflection, goal setting).
You must submit the coaching record, signed by the facilitator, as
evidence of completing the live coaching activity.
Solution:
Slide 1:
This is a presentation that include a detailed description of the importance of the role of the coach and mentor, particularly in large organisations where there is a need of knowledge transfer system for the sake of maintaining a business continuity
Slide 2:
Coaching is dependent on the existence of a coach and a coachee
The coach is identified as a trainer with the coachee being referred as the individual involved in the process of learning from the involved coach.
The relationship can be significantly formal and informal base based on the goal and professional criteria of coaching process
Slide 3:
Mentoring is identified as a long-term process that can be informal in accordance with the diverse needs and values of mentee
Mentorship is equally engaged in creation of a harmonious relationship between the mentee and mentor through an active communication, interaction and partnerships
Mentoring is a tool used by various organizations and other entities for the personal development and empowerment of their employees.
Mentoring is a powerful process and an effective approach in helping individuals in developing their careers. Mentoring is a partnership between the mentor and the mentee who share similar experiences or who are in the same field of work.
Apart from personal development, it is about relationship building. This is basically what distinguishes mentoring from coaching.
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