(Solution) 5C001 Connection between organisational strategy, products and services, customers and revenue generation

Solution

Organisational Strategy

As defined in Small Business (2019), organisation strategy includes a dynamic roadmap applied in explaining entire organisation needs. These are guided by the evolving nature of the organisation needs to achieve their set goals and vision. In modern organisations, aligning the strategy to available resources and granting support is core (see figure 3);

Figure 3: Organisation Strategy

Functional

Taking into account of an organisation which operate in varying geo-locations, it depend on success on achieving required results in an entity practice. In line with Levinthal (2018), the rationale of this is to guide entities in operation their businesses and earning decent profits to categorise employees based on their expertise and possessed skills.

Hierarchical

 In contemporary business sector, the purpose of an entity is primarily intended to capitalise on competitive advantage and dominating their market. Therefore, organisations which use this form of structure has their various departments pursuing core purposes and collaborating with the rest to attaining easier roles adoption. This is through long-term results for organisation results.

Products and Services

Considering MNGHA hierarchical structure, this is aligned to their products and services. They offer high quality products and services to their customers for optimum gain. Additionally, Levinthal (2018) note the strategy of an entity as having a correlation with products and services evidenced in vision and mission. This process promotes the level of interaction and process followed to provide products and services.

Functional

For this form of organisation structure, various products and services are core in pursuing the organisation practices. This is to ensure products and services are of enormous quality levels and different from competing entities. As highlighted by LinkedIn (2021), this is to ensure there are no confusion on products and services provision.

Hierarchical

Considering the case study organisation MNGHA, it is evident that they have indirectly been engaged over time by offering a customer-centric strategy in their products and services delivery. An area of improvement however for MNGHA is to ensure that they come up with appropriate customers experiences, varying performance and alignment with inspiration scope and guiding innovation embrace.

Customers

Functional

The clients attracted in a functional organisation structure are offered with on-time provision which influence their success in specific interest areas. This is informed by their perceptions for clients satisfaction scope. Considering the existence of a department which serve all clients, interests are priority and as such managed well. The outcome of this is maximum satisfaction of all players.

Hierarchical

This form of organisation structure is identified in Mabiza et al. (2012) to entail offering the capacity for engaging the best customers. This is to pursue new areas of practice and being relocated in modern entities through the structure use. This is similarly ensuring success of change and aligned with best practice in an entity.

Further, for MNGHA, they tend to adopt the VRIO framework in figure below which represent Value, Imitability, Rarity and Organisation factors. This lead to appropriate positioning in gaining on profitability and market dominance in their operations a factor of generating revenues as illustrated in figure 5;

Organisational Strategy

As defined in Small Business (2019), organisation strategy includes a dynamic roadmap applied in explaining entire organisation needs. These are guided by the evolving nature of the organisation needs to achieve their set goals and vision. In modern organisations, aligning the strategy to available resources and granting support is core (see figure 3);

Figure 3: Organisation Strategy

Functional

Taking into account of an organisation which operate in varying geo-locations, it depend on success on achieving required results in an entity practice. In line with Levinthal (2018), the rationale of this is to guide entities in operation their businesses and earning decent profits to categorise employees based on their expertise and possessed skills.

Hierarchical

 In contemporary business sector, the purpose of an entity is primarily intended to capitalise on competitive advantage and dominating their market. Therefore, organisations which use this form of structure has their various departments pursuing core purposes and collaborating with the rest to attaining easier roles adoption. This is through long-term results for organisation results.

Products and Services

Considering MNGHA hierarchical structure, this is aligned to their products and services. They offer high quality products and services to their customers for optimum gain. Additionally, Levinthal (2018) note the strategy of an entity as having a correlation with products and services evidenced in vision and mission. This process promotes the level of interaction and process followed to provide products and services.

Functional

For this form of organisation structure, various products and services are core in pursuing the organisation practices. This is to ensure products and services are of enormous quality levels and different from competing entities. As highlighted by LinkedIn (2021), this is to ensure there are no confusion on products and services provision.

Hierarchical

Considering the case study organisation MNGHA, it is evident that they have indirectly been engaged over time by offering a customer-centric strategy in their products and services delivery. An area of improvement however for MNGHA is to ensure that they come up with appropriate customers experiences, varying performance and alignment with inspiration scope and guiding innovation embrace.

Customers

Functional

The clients attracted in a functional organisation structure are offered with on-time provision which influence their success in specific interest areas. This is informed by their perceptions for clients satisfaction scope. Considering the existence of a department which serve all clients, interests are priority and as such managed well. The outcome of this is maximum satisfaction of all players.

Hierarchical

This form of organisation structure is identified in Mabiza et al. (2012) to entail offering the capacity for engaging the best customers. This is to pursue new areas of practice and being relocated in modern entities through the structure use. This is similarly ensuring success of change and aligned with best practice in an entity.

Further, for MNGHA, they tend to adopt the VRIO framework in figure below which represent Value, Imitability, Rarity and Organisation factors. This lead to appropriate positioning in gaining on profitability and market dominance in their operations a factor of generating revenues as illustrated in figure 5;

Figure 5: VRIO Analysis linking Organisation Strategy with different Factors

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