Question
Task 1 – HR Planning & Factors Affecting Resourcing and Talent Policy
(AC 1.1, 1.2, 1.3). (400 words)
1. Explain at least three organisational benefits of attracting and retaining a diverse workforce.
2. Describe what HR Planning is (also known as Talent Planning), its benefits and how you think it might assist your company/case study company in future.
3. You should also summarise the internal and external factors (at least two of each) that might affect an organisation’s talent planning and recruitment and selection policy, including consideration of internal factors such as business objectives, culture, and structure and external factors including legislation, ethics, and the economy.
Task 2 – Job Analysis (AC 3.1) (no restriction on word count)
As a result of the growth plans for Netporter.com, you need to recruit a new Warehouse Manager. You have an established job description for this role (see appendix ii) which you can use for the skills assessment. However, before you do so:
1. Firstly, you need to review and revise the existing Job description for the Warehouse Manager role so that it is more structured, detailed and reflective of best practice. Secondly you need to compile a person specification document for the role where you identify the essential and desirable criteria needed.
Task 3 – Recruitment and Selection Methods (AC 2.1, 2.2) (500 words)
1. List and explain two significant benefits and two possible disadvantages from using social media/networking as a form of recruitment method for organisations.
2. Describe two further recruitment methods that could be used to attract candidates to your vacancy, and when it is appropriate to use them;
3. List and describe three different selection methods companies can utilise to select the right candidate for the job. Discuss when it is appropriate to use these selection methods.
Task 4 – Advertising & Short-listing (AC 3.2, 3.3) (200 words – advert only)
You have elected to continue with advertising in the local press and on the company’s website for recruitment purposes with a panel interview for short-listed candidates.
1. Draft an advert for the role of Warehouse Manager to appear on both the company’s website and in local newspapers. In so doing, you should take account of the role requirements, the need to attract candidates in the market, any legal requirements and the general effectiveness of the layout of the advert including any ‘call to action’ on the part of candidates. The deadline for submission of applications and CV’s should be two weeks from the date of the advert.
2. Using the ‘CV short-listing criteria’ form issued in class and on Moodle (appendix iii), develop essential and desirable criteria for your vacancy and shortlist candidates from three applicant CVs you have been given in the workshop.
(As evidence of this task you will need to submit the completed shortlisting matrix, which demonstrates, criteria, scoring and importantly justifications.) You can either scan a handwritten copy or you can use the soft copy found on Moodle and type the content into the document.
Solution
3.1 Job Description
General Information
Position Receptionist
Grade 9
Division/ Department/ Section Support Services Division / Human Resources Department/ Human Resources Section
Reporting
Reports to: Supervises
Human Resources Manager • No
Company information
Zoo and Aquarium Public Institution In Al Ain is one of the most important and diverse tourism attractions on both local and global level. The zoo is home to over 4,000 animals across 200 species. Our vision is to be global pioneers in arid land wildlife conservation and contribute to the uniqueness of Abu Dhabi tourism
Purpose of the position
The Receptionist is responsible for welcoming and greeting visitors, guide the visitors to the concern employee, and administrative support to Human Resources Department in order to ensure that services are provided in an effective and efficient manner.
Key Tasks and Duties
– Greet, assist and direct all visitors
– Coordinates HR meetings
– Answer and re-direct all incoming calls and handle caller’s inquiries whenever possible
– Provide confidential administrative support for the HR Team
– Open and direct distribution of incoming inquiries through human resources Helpdesk.
– Undertake similar or related tasks as directed by the line Manager
– Follow all ZAPIA EHS policies and procedures
Work Environment
Office and field working environment.
Qualifications & Experience
Education and Certifications
High School
ICDL
Languages
Arabic & English
Experience
Experience in Working in office and Customer service
Competencies
Competencies Level Competencies Level
Living the Values 2 Problem Solving 2
Accountability 2 Results Orientation 2
Communication 3 Time Management 2
Customer Focus 2 Team Work 2
Note: The Job Description is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing organizational needs
Approval : Approval Date :
HR Director: Signature:
Line Manager: Signature:
Employee: Signature:
3.2 Job Advertisement
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