Solution (Solution) 5OS06 (AC3.3) Assess two specific business benefits that can accrue to organisations which invest in first-rate, up-to-date, evidence-led leadership and management development programmes Improved Employee Engagement and Retention   Investing in evidence led leadership and management development brings about many benefits to Saudi Telecom Company (STC) however, some of the most significant business benefits are employee engagement and retention. The more develo...

Leadership and Management Development Initiative   A key leadership and management development initiative at Saudi Telecom Company (stc) for many years now has been the “Leadership Academy.” This is a programme on upskilling current and aspiring leaders across departments with a structured curriculum of workshops, elearning modules, coaching sessions and inter departmental projects. The intention is to strengthen strategic thinking, communication, and leadership of teams, in line with s...

Solution Senior Leaders   In the case of Saudi Telecom Company (STC), senior leaders are key catalysts to leadership and management development initiatives. CIPD (2022) indicates that in order to relate with an organisation’s goals, L&D strategies must be driven by a senior management. At STC senior leaders take up the role of sponsors and role models of development programmes. Setting the strategic direction, allocating budgets and endorsing the learning initiatives like the ‘Le...

Solution Diversity One such diverse leadership and management development initiative conducted at Saudi Telecom Company (stc) is the “Future Women Leaders Programme”, which works to increase female representation in leadership positions in a largely male dominated sector (STC, 2023). The programme provides quired training, mentoring and leadership workshops that prepare women for senior roles specifically equipped with the skills and confidence to take on such roles. In addition, this ini...

Solution 1. Coaching and Mentoring Coaching and mentoring is one such effective approach to leadership and management development which must be further developed at Saudi Telecom Company (stc). CIPD (2024) mentions that this method is structured one to one guidance which includes experienced leader helping to grow junior staff or future leaders. CIPD research reveals that coaching helps to increase self-awareness and communication in coaching, while the latter helps to pass on organisatio...

Solution Supporting Established Leadership and Management Practices  The people management team of Saudi Telecom Company (STC) can contribute to the company’s existing leadership and management practices with continuous learning alignment and talent pipeline development. The CIPD (2023b) states that this alignment of the learning strategy with organisational goals helps establish leadership practices that remain relevant and effective. With this set of skills, the people management t...

Solution Knowledge Leaders at Saudi Telecom Company (stc) need strategic industry knowledge, especially an understanding of emerging technology like 5G, AI, etc and putting that in perspective to the broader telecom landscape. With the knowledge, they are able to set long term visions and direct the company’s focus to achieving national digital transformation initiatives such as Vision 2030 (CFI Team, 2023). Managers, however, have needs for operational knowledge of order taking, resou...

Leadership style and Theory: Hersey-Blanchard Situational Leadership Theory In Saudi Telecom Company (STC), situational leadership style is frequently utilized where it is consistent with Hersey-Blanchard situational leadership theory. According to this model, the team’s maturity and competence level determines how good a leader must be, by changing the leader’s style (telling, selling, participation, delegation, etc.) for the situation (CFI, 2022). For example in the case of 5G new techn...

Leadership Development  According to CIPD, 2023, leadership development refers to the process of developing an individual’s ability to lead, motivate and direct others to achieve organisational goals. It is about developing skills like strategic thinking, emotional intelligence, communication, setting up vision and inspiring teams. While routine management is about driving change, innovation, influence and motivation of people excluding people outside the formal authority is all about l...

Solution External Trend: One of the key external trend affecting Saudi Telecom Company (stc) is the rapid expansion of 5G infrastructure in Saudi Arabia. In line with Vision 2030, and under Vision 5G, stc is heavily investing in 5G networks to empower smart cities, IoT applications, and the digital transformation to support the development of connectivity and realization of national economic diversification goals (ReportLinker, 2025).  Leadership and management development activities...