3CO03 Core behaviours for people professionals

Question

Task One – Ethical practice paper

You are currently studying for your CIPD qualification at a local study centre. Your study group has been asked to provide information about the role of a People Practice Professional, for a careers platform, and you and your fellow learners have decided to each write about a different aspect of the role.

For your contribution, you have decided to write about ethics and how a people practice professional would demonstrate and promote ethical practice at work.  Having discussed this idea with your tutor you have agreed to write a short paper, covering all 4 points below.

  • Explain what is meant by ‘ethical principles’ and ‘professional values’, and how these might inform the way people approach their work. (AC 1.1)
  • Identify a piece of legislation and a Code of Practice that support ethical and professional practice, with examples of how a people professional would conform to these. (AC 1.2)
  • Describe how a people professional would demonstrate respectful and inclusive working in relation to: (AC 2.1)
    • contributing views and opinions
    • clarifying problems or issues
    • working effectively as part of a team
    • Summarise different ways a people professional would stay up-to-date with people practice and world of work issues and developments, highlighting 2 ways in particular, that you have personally found effective. (AC 2.2)

Task Two – Professional Development Record

A crucial aspect of being a People Practice professional is staying up to date with issues and developments and ensuring professional currency by regularly upgrading knowledge and skills. This task is about how you, personally, do this.  

The task requires you to provide a record of how you have maintained and upgraded your own knowledge and skills, along with your reflections on how effective this has been.  Your ‘record’ can be presented as a simple written account or as a formal CPD Record and should cover at least 3 activities undertaken within the last year. (AC 2.3)

To complete the task, provide a written account/CPD Record, in which you:

  • Describe (at least 3) activities you have undertaken to develop your knowledge, skills, and experience over the last year.  Activities may be, for example, formal development activities such as planned learning events or programmes, informal activities such as researching online or reading a book, work-based activities such as participating in a particular work project or simply putting yourself in a work role or position that you knew would stretch and develop you. The activities may have been in response to an identified performance issue or problem or may reflect a new area of interest for you.  Your record should explain the reasons for your choice of activity as well as what the activity involved. (This is the WHY and the WHAT of your CPD Record.)
  • Reflect on the outcomes of each activity and their impact on your practice. For example: did you gain a greater understanding of, or more knowledge about, something and if so, how has that actually impacted your behaviour?   How are you, or is your performance, different because of the learning undertaken?  Was the activity worth doing in terms of its impact on your behaviour or performance?  Did the activity make you aware of, or maybe generate, other development needs? What conclusions did you draw from this for further activities?  (This is the SO WHAT! of your CPD Record.)

Solution

Task One – Ethical practice paper

Explain ethical principles and professional values including how these can inform approaches to work. (AC1.1) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 300 words.
Meaning of Ethical Principles In SpringerLink (2021), ethical principles are defined using normative theory as being a justification or defender of moral values and/moral judgement. A different definition is provided in ArticleLibrary (2021) identifying people professionals, they pursue ethical principles for assuming holistic responsibility, development, ethical leadership, fair-based practice and just conflicts management.  A summary of the areas of interest for the people professionals are as illustrated in figure 1;   Figure 1: Ethical Principles Importance of maintaining ethical codes at work To inform the manner of people approach to their roles, CIPD (2021) note the ethical principles as promoting a trust-based practice by role-modelling of ethical behaviours. This is modelled with principles and values embedded in decision making. Ethical principles influencing work as a people professional Building respect- People professionals must treat all individuals with appreciation and dignity. Irrespective of personal feelings, a respectful people professional need to be a must. Credibility– Decisions made by people practice professionals must be credible and all-inclusive. The people practice professionals are always credible with their functions and believable with trust-based relations initiated. Positive influence on others– A people professional must be able to influence the rest in a holistic manner. By feeling appreciated, the employees would be best positioned to execute their functions. Meaning of professional values; influence Considering professional values, they portray professional image reliably, consistently and honestly (Bradford, 2021). This is at the same time offering appropriate work outcomes in appropriate quality level and on time. This is categorised in the CIPD HR professional Map as a core knowledge and include set of values and instructions and rules which apply to a particular job role (CIPD, 2021a). For instance, working in MNGHA which is a Saudi Arabia (KSA) healthcare sector, I make sure I embrace high-level honesty, good appearance and conduct. Importance for professional being values driven As evidenced in CIPD (2022), this include HR professionals being able to develop a common purpose of employees and assisting them in building significant work relations. Culture support appropriate communication and to appreciate employees to develop harmonious working environment.  
Specify ways in which you conform consistently with relevant regulation and law within the context of ethics and professional practice. (AC 1.2) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 300 words.
Legislation For UK case, legislations exist and codes of practice which support ethical and professional strategy. For instance, Equality Act 2010 (CIPD, 2021b) identify it as important to ensure employees are not discriminated in any employment phase owing to possession of protected characteristics. Also, in line with CIPD Policy Framework, CIPD (2021b) evidence a phenomenon where an entity assume legal and moral obligations through an act of diversity and inclusion of all employees. In its application, considering the Equality Act 2010, in the recruitment and selection phases of the employee relationship, there is a necessity of its implementation with zero discrimination owing to having the protected characteristics. For example, working in XXX IT company in Saudi Arabia, I make sure all employees are not discriminated in their resourcing phase. Code of practice Also, in line with the CIPD Code of Professional Conduct (CIPD, 2021c), it represent a guidance of ethical and professional strategy relevant for entire people practice professionals. This is implemented with a necessity for upholding and maintaining relevant standards and behaviour/obligations documented. In figure 2 summary, code of professional conduct preferred areas entail; Figure 2: CIPD Code of Professional Conduct Classification Summary Through appropriately pursuing the code of professional conduct, CIPD (2021c) argue that the process is promoted through highlight of distinct conflicts of interest. This is relevant for differentiating personalised and professional capability. For my practice, I ensure that in my organisation, the employees work without any form of bribing or acting inappropriately such as abuse of people rights as they are working in the organisation. Also, for the healthcare employees who work in MNGHA, they are provided with an equal opportunity of ensuring the private data is not breached. This is while all the patients being granted with quality healthcare services under my employees leadership.  
 Summarise ways of demonstrating respectful and inclusive working, in relation to (AC2.1): contributing your views and opinionsclarifying problems or issuesworking effectively as part of a team    If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 300 words.

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