Question:

Summarise the purpose of your organisation, its operating environment, structure, functions and culture.

A clear statement of the purpose and objectives of your organisation. (AC 1.1)
A description of your organisation’s size and locations, 3 examples of products and/or services, and examples of 2 customers. (AC 1.2)
An analysis of how external factors impact on your organisation’s business activities, using an external environment analysis model or tool such as PESTLE. (AC 1.3)
An organisation chart illustrating the main departments and business functions, together with descriptions of these departments and functions. (AC 2.1)
An explanation of how the different departments and functions work together to optimise performance (AC 2.2)
An explanation of the culture and values of your organisation and how they affect operations. (AC 2.3)
A description of the learning process you went through in order to write this assignment: what you knew about your organisation before you attended module 1; what you learnt during the module; and what you learnt in preparing the presentation.

You should also include 3-5 references from up-to-date and relevant sources in order to support your findings. Please ensure that all reference sources are acknowledged correctly within the text and on a reference list provided.

Solution:

Emirates Driving Company (EDC) has been in operations since 2000 and tasked with the roles of facilitating training and road safety services in Abu Dhabi UAE (EDC, 2018). It is hence a public joint company that is partially owned by the government of Dubai. It is founded on the facets of the ISO 9001-2008 requirements after a certification in 2007 and a subsequent renewal in 2014, 201 and the OHSAS 18001-2007.

A clear statement of the purpose and objectives of your organisation. (AC 1.1, 50 words)

The purpose of the company is providing the highest quality driving education, training and standards that are exceeding their customers’ expectations and contributing to an increase in the level of awareness on the road safety in their community. This is also through a provision of a productive work environment enabling individuals to actively work as a team and assisting them in creating, innovating and effective operations. Through this, it has been possible to attain a high level client satisfaction exceeding their overall expectations.

A description of your organisation’s size and locations, 3 examples of products and/or services, and examples of 2 customers. (AC 1.2, 150 words)

The organisation is located at Mussaffah Industrial Area Abu Dhabi UAE. It is a middle-level company which is evident from the existence of its subsidiaries such as Qeyadah Driving Institute LLC operating and managing their automobile driving schools. In regard to the types of services offered, they include;

Light vehicle, heavy vehicle, heavy bus and motor cycle driving training services
Motor vehicle driving training and services for the nationals and expatriates living in UAE
Providing an opportunity to their clients to participate in safety education as part of harnessing their traffic safety awareness

In regard to the organisation customers, they include;

Expatriates living in Abu Dhabi
Fresh adults interested in learning how to drive
Government authorities tasked with managing the Abu Dhabi, UAE transport sector

An analysis of how external factors impact on your organisation’s business activities, using an external environment analysis model or tool such as PESTLE. (AC 1.3, 150 words) A PESTEL tool can be used to evaluate the organisation operations in the UAE external……………………………………………………………………………………………………………………………..…Please click the Paypal icon below to purchase full solution for only $15