Assessment 2 (40572/05) 7LMP


Question 1

  1. Different ways introduction of new technologies in workplace help easing stress among employees and ways they increase stress

As noted in CIPD (2020), from the development of an automated production to wireless communication, technology has critically influenced the way people work.  For instance, in the current COVID-19 pandemic, this has significantly increased the demand for organisations technology optimisation in the use of technology for fostering productivity in the times of extreme uncertainties. The emergence of the new technologies. Nevertheless, the introduction of the new consequences for both business and the employees in a long-term basis. As people professionals, it is essential for putting into account of if the new technologies would have immense human implications. As evidenced in Barnett et al. (2011) a best practice in easing stress is leading by example in creating a less stressful working environment for all employees. As illustrated in figure 1, there are different approaches which could be adopted in easing stress among the employees.


Figure 1: Technology in workplace and easing Stress

In the current COVID-19 pandemic, as a consequence of its prevalence, flexible working strategies has been adopted in ensuring that stress are reduced in their work and personal care responsibilities. In a work environment, line managers play an instrumental role in harnessing the employees balance. The available data in  CIPD (2020) evidence that employees gains an increased scope of trust due to working from home.

In order to ensure that the employees are successfully reduced on their stress, the technology contributes positive in advocating for the employees views on new technologies, addressing risks linked to use that have a negative implication on organisations for individuals, maintaining holistic transparencies on reasons for new technologies implementation. Also, the employees are able to embrace the factors of technology and implementation of job quality which include provision of an increased autonomy and controlling their working hours. At the end, appropriate digital skills are established within the people function for transformation support. This is on top of harnessing people data and analytics for informing relevant decisions on investment in the new technology.

Further, the technology has a direct impact on the workplace stress in multiple dimensions. Majority of the stress  from the technology advancement is evidenced by the view that it is always in practice. For instance Small Business (2020) note that prior the new technologies introduction in modern workplaces, employees are fully integrated with their work roles at all times. The dimension of stress in the workplace is as summarised in figure 2;

Figure 2: Workplace Stress and Technologies

To evidence the extent in which workplace stress is increased by technology, HR Business (2019) report indicated that 32% of employees have a feeling that workplace technology increases job stress. Nevertheless, issues linked to technology reliability, increase in workplace workload and tighter deadlines and inexistence of human interactions are all antecedents of increased workplace stress. This has a direct implication on increasing the level of stress among the employees.

  1. Steps of minimising potential negative impact of IT on employee well-being

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