Question
1.1 Explain the knowledge, skills and behaviours required to be effective in an identified HR or L&D role.

2.1 Identify the needs of those using HR services within an organisation and explain how conflicting needs are identified and prioritised.

2.2 Identify different methods of communication and explain the advantages and disadvantages of each.

2.3 Describe how to build and maintain effective service delivery.
3.1 Explain the concept and importance of CPD.

3.2 Undertake a self-assessment of capabilities as an HR or L&D practitioner and identify development needs.

3.3 Evaluate options to meet identified development needs.

3.4 Produce a plan to meet personal development objectives.

3.5 Reflect on performance against the plan, identify learning points for the future and revise the plan accordingly.

Solution
Part 1: (AC 1.1, 3.1, 3.2, 3.3, & 3.4)
Concept and Importance of CPD as an HR Practitioner
Continuing Professional Development (CPD) is identified as a process where individuals assume control of their learning and development process. As an HR practitioner, I understand that this is attained by participating in a progressive process of reflection and active practice. I also understand that this leads to successful engagement that can manipulate people in achieving their overall set goals. As an HR practitioner, CPD guides me in understanding my roles, skills, and knowledge that guides me in developing capabilities of attaining set goals, engaging in short and long training sessions, workshops, online learning programs, conferences, and events. The outcome of these activities improves performance, high-level motivation, and loyalty of all involved team works.
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