(Solution) 3C001 importance of planning and managing change within the workplace. (AC3.1)


As evidenced in CIPD (2022), as a consequence of prevalence of COVID-19 pandemic, this has occasioned rapid changes and disruption in organisations. This has prompted the need for organisations consistent management of change, expansion and contraction of their practices and to rethinking platforms, products and services. The importance of planning and managing change within workplace include;

  • Ensuring all stakeholders inclusion in change– In majority of organisations, CIPD (2021) identify the change as being driven by people. People professionals and HR functions represent the best practice in driving successful change. Through planning and managing change, it become possible to appreciate and work with all stakeholders in change practices. They are in a position of anticipating, designing and shaping entity change.
  • Avoiding failure of change process- Since the change strategies are occurring in a very high speed, the potential of their failure is equally high. In CIPD (2022a) report for instance, it had established the failure rate to be approximately 70%. Failing in introducing holistic change process significantly impact loss of competitive advantage, losing credibility of stakeholders, loosing key employees and reduction in the employees engagement and motivation.
  • Adopting the right model of change- Since organisation forms are consistently evolving, there is a need for achieving a responsive approach attained through investing in change management approaches. For instance, in MNGHA case, as a consequence of COVID-19 pandemic prevalence, majority of the entities have promptly shifted their model on the scope and where work gets done. Through an appropriate planning and management of change, they have managed to achieve an adaptive situation.

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