Solution
| (AC3.3) Discuss processes for consulting and engaging with internal customers to understand their needs. Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 350 words |
| Stakeholder Analysis Working– This entail identification of major individuals impacted by change process, grouping them on basis of influence and interest. In the 4-days working week, the outcome of this is engaging initiatives for engagement. Application– For the 4-days working, stakeholders analysis guide to identify management and staff occupying best position in regard to continuity or achieving staff expectations. Monitoring and Evaluation– The success of this process monitoring and evaluation is by sourcing timely stakeholders feedback and engagement. For the 4-days working week, embrace of surveys and focus groups assist evaluation of if main stakeholders feel sufficient consultation and involvement. Needs Analysis Working– The process note specified needs, issues and preference of staff and management on identified change process. In 4-days working, the approaches embraced entail survey method, interviewing others and taking part in workshops (CIPD, 2024c). Application– By embracing surveys, is it is possible gathering detailed feedback on what they prefer for scheduling adjustment. In 4-days working, workshops enhance detailed engagement on likely hindrances including how workload is redistributed. Monitoring and evaluation– The evaluation entail pre- and post implementation process for feedback for ensuring needs are noted and managed. The 4-daysn working program satisfaction would be an assurance. Pilot Programs Working– Piloting is pursued for 4-days working offering a chance for experimenting and introducing essential change prior integration to organisation culture. Application– The identified teams are involved in piloting process particularly in regard to their experience guiding others in testing strategies and to solve pragmaticism. Monitoring and Evaluation– The monitoring and evaluation is informed by various performance indicators including performance level and absenteeism. Also, evaluation Post piloting and in the process put into account. |
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