(Solution) Assessment ID / CIPD_3CO01_22_01 3C001


Task One – Information sheet

Examine the key external influences that impact on business environments. (AC1.1) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 300 words.
Considering the CIPD HR Professional Map, business acumen is categorised as a core knowledge and identified in CIPD (2022) as understanding organisations, purpose, future direction, priorities and performance. Hence, evaluating external influences and trends which impact them is instrumental.
Considering Ministry of National Guard Health Affairs (MNG-HA) in Saudi Arabia, PESTLE analysis can be applied. This is identified in CIPD (2021) as focusing on Political, Economic, Sociological, Technological, Legal and Environmental factors influencing an entity. A summary of the organisation PESTLE Analysis is illustrated in table 1;
Figure 1: PESTLE Analysis Summary
Political- MNGH-A offering healthcare services to Army officers families, the current Houthi attacks CNBC (2022) have substantially increased the number of army offers in the battle. Further, the potential conflicts with Iran and Syria increases their number. In future, the number of healthcare services to be offered would substantially increase negatively impacting on the organisation efficiency. Similarly, as evidenced in Wehrey (2022) the challenges in Russian and Ukraine political conflicts will potentially affect Middle East relations to disadvantage of MNGH-A organisation.
Economic- Generally, since the time of COVID-19 pandemic, (Alharbi, 2021.) report indicate that there has been a 40% decline in the KSA revenues and general operations. Similarly, owing to the reduced economic development, Rt.gov (2022) note that the KSA government has not increased their spend on healthcare sector and is retained at $46 billion. This negatively affect ability of MNG-A ability to recruit the best doctors. This will impact the future resourcing and retention approaches in MNGHA.
Sociological- in Knoema (2022) report, it is noted that population of age above 65 years account for 3.7% of the entire population. This is an increase in growth which will affect MNGH-A future resourcing of most qualified employees. Also, this increase the potential patients to be handled by the organisation actively.
Technological- As evidenced Knoema (2022), KSA ICT sector has growth with 8% from 2019 to 2021 to arrive at $32.1 billion. This will influence the extent of MNGH-A investment in technology in their operations. Resourcing employees with technology awareness and knowledge would be instrumental in future.
Discuss organisational goals and why it is important for organisations to plan. (AC1.2) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 300 words.
MNGH-A is an organisation mandated to offer healthcare support to army employees and their families (MNGHA, 2022). For achieving this purpose, their goals are as summarised in figure 2; Figure 2: MNGH-A Organisation Goals Summary The organisation goals entail; Provision of high-level quality of HealthCare services to army personnel and their dependentsImprove clinical health excellence in regard to promoting patient safety and holistic satisfactionAttaining a financial sustainability in their active practiceDevelopment of a high-level inclusivity, diversity of workforce by motivating, innovating, empowering others and self-development In regard to organisation planning, MNGH-A (2022) note that this is important for ensuring organisations are developing holistic planning and attain identified goals. The relevance of this entail;
Increasing Productivity and Operational Efficiencies- Through an effective organisation planning, it is possible harnessing productivity levels and operational efficiencies for overall entity. For instance, in MNGH-A, operating in healthcare sector, by appropriate planning, it is possible to perform their roles efficiently and effectively. Since COVID-19 pandemic emerged, MNGH-A has set an organisation planning which is being used as a roadmap for attaining attainment of set goals.
Creativity and innovativeness- Since the modern business environment is characterised with immense technology and innovation, through organisation planning, holistic innovation is attained. This is through development of products and services integrating factors of innovativeness. As supported in Knoema (2022), MNGH-A adopt organisation planning in attaining significant levels of value, improving process, productivity and harmonious co-existence.
Leveraging on Competitive Advantage in market- Through an appropriate planning, MNGH-A has managed to acquire a top ranking in the healthcare sector in KSA. This is through a leverage on competitive advantage and market dominance. For the planners in MNGH-A, they ensure they evaluate market factors, research on their competitors and develop quality products.
Offering a sense of direction to entire teams- Since organisations are comprised of multiple departments, it is possible to adopt actions of planning. This is while increasing clients needs provision, strict deadlines met, loosing responsibility and transitioning far from appropriate goals and targeting.
Discuss the products and/or services the organisation delivers, including who the main customers are. (AC1.3) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 250 words.

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