(Solution) CIPD 5HR02 (AC3.2) Compare different approaches to retaining people

Solution

Retention Approach – Briefly ExplainedSimilaritiesDifferences
Realistic Job Previews (RJPs): These give potential hires a balanced view of the job, including both positive and challenging aspects, before they accept the role (OPM.GOV, 2019).All four approaches aim to improve employee retention by increasing satisfaction and alignment with the role and organisation. Each also requires some investment in time, resources, or cost.RJPs are mainly used pre-employment or during recruitment (‌Van Vulpen, E. (2025), unlike others that occur post-hire. RJPs are relatively low cost, but can save time and reduce early turnover.
Induction: A structured onboarding process that introduces new employees to the company, their team, policies, and role expectations (‌CIPD, 2025).Like RJPs, induction helps to set expectations, improve early engagement, and support smoother transitions. Both are part of the early employment phase.Induction is more time- and resource-intensive than RJPs, involving multiple departments (HR, team leads, training). However, it has a strong impact on short-term retention and productivity.
Job Enrichment: Enhancing a role by adding meaningful tasks, responsibilities, or autonomy to make the job more fulfilling (‌Swain, 2024).Like reward, job enrichment focuses on motivating employees over the long term and increasing job satisfaction.Job enrichment requires ongoing effort from managers, is low-cost, but demands thoughtful role design. It is more intrinsic (non-financial) than reward.
Reward: Providing financial or non-financial incentives, such as bonuses, recognition schemes, or benefits to retain staff (Cotton, 2025).Both reward and job enrichment aim to boost motivation, but reward appeals to extrinsic needs. All four approaches benefit employee morale when used appropriately.Reward can be high-cost, especially if overused or poorly targeted. It shows quick results but may not address long-term satisfaction like job enrichment.

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