(Solution) Oakwood International 3C004 Task Three – Guidance document


As a healthcare organisation, the owners of Healthcare on Hand are keen to support wellbeing at work.  They have some concerns about work-life balance as their employees start work early, work evenings and weekends, in addition to providing healthcare support during weekdays. The owners are keen to comply with relevant legislation and aim to provide their employees with work-life balance.  The clients of Healthcare on Hand are diverse, and the owners feel the diversity of their workforce should also reflect their client population but think there might be more to diversity than this.

Now the organisation has grown and the owners cannot be involved in all day-to-days issues, line managers will take more responsibility for employment relations matters. Your manager asks you to produce a guidance document to provide the owners and managers at Healthcare on Hand with a fundamental understanding of employment legislation and organisational practices.

The guidance document must include:

  • An explanation of the importance of achieving work-life balance within the employment relationship with an overview of the regulations relevant to work-life balance. (AC 3.1)
  • An explanation of what is meant by, and the importance of, wellbeing in the workplace. (AC 3.2)
  • A summary of the main points of discrimination legislation. (AC 3.3)
  • An explanation of what diversity and inclusion mean and why they are important. (AC 3.4)
  • An explanation of the difference between fair and unfair dismissal. (AC 3.5)

Your evidence must consist of:

  • A guidance document (approximately 1250 words, refer to CIPD word count policy).
  • Important note: At Foundation Level you must provide a reference where you have drawn from a secondary source, Harvard Referencing is preferable.
  • Upload this Learner Assessment brief document with the completed templates and all tasks completed, through the Assignments option in the Oakwood Learner Hub. 


Task Three – Guidance document

Explain the importance of work-life balance within the employment relationship and how it can be influenced by legislation. (AC3.1) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 250 words
Work-Life Balance Definition Using Wood’s definition from 2018,   work-life balance refers to a person’s capacity to engage in personal pursuits while also fulfilling their organizational responsibilities. Families, work obligations, social obligations, and one’s own interests must all be balanced. Additionally, according to Sirgy & Lee (2018), achieving work-life balance is essential for creating a positive workplace culture. Reasons it is important Work-life balance is a key component of a positive and effective workplace. According to ILO (2020), someone who successfully strikes this balance spends an equal amount of time tackling both personal and professional tasks without feeling stressed or overburdened. Regulations influencing work-life balance Exceptional Leave Policy This law emphasises that even with little advance warning, employees are qualified to take an exceptional leave. The significance of this legislation in enhancing work-life balance is that it gives employees a chance to deal with issues like a dependent’s passing, that dependent being unwell, how to care for a dependent, and unforeseen disruptions from illness or accidents. As a result, this policy gives employees the chance to handle both their personal and professional responsibilities. Employee commitment to performing their duties increases as a result of feeling recognised by the organization. Employment Rights Act 1996 According to Shifrin & Michel (2020), the COVID-19 pandemic’s prevalence has contributed to the introduction of the Flexible Working Act 2022. According to this legislation, employees have the right to request flexible work arrangements. This legislation’s effect on work-life balance is that it gives employees the chance to develop a high level of autonomy for making personalized schedules and achieving work-life balance.  
Explain the concept of wellbeing in the workplace and why it is important. (AC3.2) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 250 words.
Definition of well-being According to the ILO (2020) study, workplace wellbeing emphasizes the elements that have an impact on work life, such as the standard and security of the physical workspace. Job satisfaction, a positive work atmosphere, and a favorable external business environment are the results of this. Why well-being at work is important Improved performance– In the majority of the research that were analyzed, a direct association between employees’ happiness, performance, and productivity was found. Physical, social, and mental wellness are thus the three categories into which the factor of employees’ welfare is divided (see figure 4); Figure 4: Employee Wellbeing Factors Reduced absenteeism- The occurrence of absenteeism is lowered by better employee wellbeing, claim Abhishek (2021). This is because employees spend fewer days seeking therapy, which means they spend less time performing their jobs. It’s also crucial to remember that because they feel driven, employees typically stay with their companies for a long time. For the negative impacts for not paying attention to wellbeing, they include; When the wellbeing of employees is not given active priority, it will result in unfavorable working conditions. These circumstances would result in more unmotivated workers, subpar productivity, and a higher chance of workplace accidents. According to how severe the conditions are, they are also judged to be in violation of federal laws or labor regulations, which are extremely significant and significant legal difficulties. It is critical to take into account the cultural, managerial, and leadership philosophies of my organization in order to realize the benefits indicated.  
Summarise the main points of discrimination legislation. (AC3.3) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 250 words.

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