When Good People Do Bad Things at Work: Rote Behavior, Distractions, and Moral Exclusion Stymie Ethical Behavior on the Job


Homework: Make a summary and address the main points at the following passage.  Your report should be between 1000-2000 words.  Summary can be as essay.  Main points should be listed clearly.  At the conclusion part, express your personal and professional opinion on each of the main points listed in your report.


When Good People Do Bad Things at work


By basing this report on the provided case study “When good people do bad things at work: Rote Behaviour, Distractions, and Moral Exclusion Stymie Ethical Behaviour on the Job,” a detailed evaluation is generated. The case developed by Moberg’s (1999) research work offers a set of summary points relevant for this report. A fundamental argument is that people, particularly leaders, face immense issues leading them to do bad things, albeit their intentions being good things. This case study offers three distinct cases touching o scripts, distractions and moral exclusion. The background of this is offering main pointes offered with a relevant conclusion generated whch express our personal and professional opinions informing this report findings.

Summary of the Report

Problem 1: Scripts

  • Scripts are identified as daily automatic responses to phenomena enabling us to pursue simplified animated actions repeatedly

The core concept is supported by Fuentes and Sorum (2019), evidencing scripts as contributing to establishing a common trend repetitively in its characteristics and unique amongst all staff. This can be categorised as right or wrong and leads to immense issues for employers and the engaged stakeholders.

  • There exist likely errors in various scripts impacted by individual job positioning often noted in quality control, customer services and manufacturing sector

As the popular core approach, for the employees to be appropriately positioned in using the scripts, they are well placed in success in segments calling for qualities for control, clients services provision and industrial practices. The noted segments are in detail interlinked for maximum entity strategies.

  • Automatic answers to offered script offered to employees in an appropriate positioning when it is easy overlooking core issues in work environment and as such, the outcome is the situation encountering contributions for unethical behaviours arising

In tandem with the findings generated in the case study, a core funding in the Fehr et al. (2019) study findings similarly offered an in-depth argument noting script behaviour as contributing to emploeyes implementation of unethical practices. This is a common trend evident as occurring with employees evidencing their practices as normalised and eventually classified as unethical. This phenomenon is inappropriate for an entity lacking capacity to growth and embrace an entity best strategy in their active practice.

Problem 2: Distractions

In the case, the distractions are identified as from a basic point of view external occurences in identifying individuals/teams and groups.