Table of Contents 1.0 Introduction. 2 2.0 Accommodating Short-Term External Competitive Pressures (2.2) 3 Globalisation and Trade Liberalisation. 3 Technological Changes, Computer Revolution and Information Economy. 4 Unanticipated Demand fluctuations. 4 Industrial Restructuring primarily from Manufacturing to Polarised Services. 5 3.0 Fostering Positive Employment Relations (1.4) 5 4.0 Promoting Informal and Direct Voice (Implications for Employee outcomes and organisat...

Question Employee development is important for both existing employees and new starters at Healthcare on Hand and falls under the remit of the People Team. To date, learning and development (L&D) has been limited to training courses that were necessary to ensure legal compliance. You have been asked to develop a fact sheet for managers to raise awareness of the benefits of L&D, different types of learning needs, L&D approaches, individual requirements and preferences and how L&am...

Question Prepare a briefing paper, aimed at providing Healthcare on Hand’s management team with essential knowledge and understanding of performance management and reward. You need to ensure that you include an explanation of: the purpose and components of performance management. (AC 4.1) the main factors that need to be considered when managing performance. (AC 4.2) different methods of performance review. (AC 4.3) key components (financial and non-financial) that are required ...

Question As a healthcare organisation, the owners of Healthcare on Hand are keen to support wellbeing at work.  They have some concerns about work-life balance as their employees start work early, work evenings and weekends, in addition to providing healthcare support during weekdays. The owners are keen to comply with relevant legislation and aim to provide their employees with work-life balance.  The clients of Healthcare on Hand are diverse, and the owners feel the diversity of ...

Question Appointment to the newly formed people team is not yet complete and your manager is keen to involve you in the selection of a People Assistant and has asked you to work as part of a team to: Devise selection criteria for the post of People Assistant using the job description (Appendix A). Use the selection shortlisting matrix (Appendix B page 34) to shortlist applications against the selection criteria to determine candidates to be interviewed. (AC 2.2) Interview one applican...

Question Task One – Briefing paper The People Manager asks you to prepare a briefing paper that will be used when they meet with line managers and introduce the services the new team will provide. The briefing paper should explain: the different stages of the employee lifecycle and the role of the people professionals in the lifecycle. (AC 1.1) different ways in which information for specified roles can be prepared.  (AC 1.2) different recruitment methods and when is i...

Question Case study You have recently been appointed as a member of the people practice team of Healthcare on Hand, a rapidly growing home healthcare company. Founded in 2017, Healthcare on Hand provides healthcare to adults and children with complex needs in their own homes. From start-up, the owners took pride in being involved in all aspects of people management, including interviewing all new employees. Now the organisation has grown, they realise they cannot continue to be involved i...

Question Task Two – Professional Development Record A crucial aspect of being a People Practice professional is staying up to date with issues and developments and ensuring professional currency by regularly upgrading knowledge and skills. This task is about how you, personally, do this.   The task requires you to provide a record of how you have maintained and upgraded your own knowledge and skills, along with your reflections on how effective this has been.  Your ‘record’ c...

Task One – Ethical practice paper Question Task One – Ethical practice paper You are currently studying for your CIPD qualification at a local study centre. Your study group has been asked to provide information about the role of a People Practice Professional, for a careers platform, and you and your fellow learners have decided to each write about a different aspect of the role. For your contribution, you have decided to write about ethics and how a people practice professional wo...

Task One – Ethical Practice Questions Explain (one) ethical principles and (one) professional values including how these can inform approaches to work. (AC1.1) Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 300 words  One ethical principle that I hold in high regard is confidentiality. This principle is crucial in maintaining trust and integ...