Question: You have just started a new online course on managing employee relations at your local college. Your line manager has asked you to come up with a short report and summary on the different theories and perspectives on employee relations. In your answer, you may want to consider some reference to prevalent HR journal articles or real-life examples from your workplace. Solution: Dear Sir/Madam, Poor relationships with co-workers and management can cause many people to dread g...

Question You have recently joined a business as a consultant and have noticed that the organisation has opportunities for employees to raise a grievance or tribunal and the business doesn’t seem that interested in ensuring this doesn’t happen. The organisation in question is a call centre outsourcing firm and employees are working more hours per week than they are supposed to be.  You are very concerned about the level of risk which is exposed and you decide to write a short proposal...

Question In your recent online class, a fellow student suggested that there is a strong relationship between good employee relations and organisational performance. The student, Sarah, also hinted, it could lead to greater staff engagement and commitment too. What are your thoughts on this and what research exists which may support this argument?  Solution When it comes to employment, it’s a buyer’s market out there. For the past few years, the relationship between employers and...

Question You have just landed your first graduate role working in a call centre undertaking some resourcing for the business. The call centre is constantly busy, but you are expected to get the staff in and interested in the role. Discuss how you would effectively, efficiently, lawfully and professionally conduct yourself in such an environment. What short/term planning would you undertake and how would you go about it? Solution/Answer Executive Summary This report examines how to...

Question You have just landed your first graduate role working in a call centre undertaking some resourcing for the business. The call centre is constantly busy, but you are expected to get the staff in and interested in the role. Discuss how you would effectively, efficiently, lawfully and professionally conduct yourself in such an environment. What short/term planning would you undertake and how would you go about it? Solution/Answer The quality of the customer service that we offe...

Question Given the rise in literature which exists on the rise of Generation Y and Generation C (Booz and Co), discuss with examples how the HR activity of Resourcing and Talent Management will change in the next 10 years. Examples may include features such as the change in working expectations, the use of social media and flexible working.  Your line manager is interested in this topic too as has asked you to write a short 1500-word report on the topic with a series of rec...

Question Given the rise in literature which exists on the rise of Generation Y and Generation C (Booz and Co), discuss with examples how the HR activity of Resourcing and Talent Management will change in the next 10 years. Examples may include features such as the change in working expectations, the use of social media and flexible working.  Your line manager is interested in this topic too as has asked you to write a short 1500-word report on the topic with a series of rec...

Question Analyse and evaluate the major features of national and international employment markets and identify the ways in which these markets evolve or change over time. Refer to any academic sources which you are familiar with to answer the question. Solution/Answer The management of human resources in any organisation does not take place in a vacuum, and its content and form (methods and procedures) are affected by various internal and external factors. One of the external factors...

Question Analyse and evaluate the major features of national and international employment markets and identify the ways in which these markets evolve or change over time. Refer to any academic sources which you are familiar with to answer the question. Solution/Answer Executive Summary This report entails the analysis of the core features of the national and international employment markets. The report acknowledges the dynamic global workforce due to globalisation and the rising n...

Question: Assessment The Operations Management module will be assessed by a written assignment that deals with the application of any aspect of the theory covered in the module. The assignment is a 2,000-word essay or report focusing on an aspect of the module. The assignment appendices must not exceed 10 pages and the assignment must be submitted electronically as a single file. HARVARD referencing and citation  Assignment aim The aim of the assignment is to allow y...